HiRento - Secure a private tour for your exciting holiday! is a web service built on the Regular PHP, jQuery platform. The general terms below is a must and should be applied to the use of HiRento.
The users themselves retain the right to all text, pictures and other content that they create in the service. The users allow others to utilize the content in accordance with the nature of the service and furthermore allow the service provider to file information and data and make changes that are necessary for the service or the study, however, other rights are not transferred from the users, unless specifically otherwise agreed. The responsibility of the content lies with the user, who has produced it to the service. The service provider has the right to remove any material when it deems it necessary.
No guarantees of the functioning of the Hirento service are given. The users are themselves responsible for their actions in the service and they should estimate the reliability of other users before dealing with them. The service provider can under no circumstances be liable for damage that is caused to the user. The user may not store any information or data in the service and expect it to remain there.
The service provider has the right to remove any users from Hirento and terminate their right of use of the service without any specific reason and without being liable for compensation.
All the host need to follow the local government laws before listing, such as Tour driver need a operating tour driver and driving license to operate this service and make sure the validity of the license. This is because local governments vary greatly in how they enforce these law. Penalties may include fines or other enforcement.
Hirento provides the online platform for travellers and travel agencies/Drivers to fulfill their needs. By signing up as HIrento member, the user either as customers or sellers, will assume to understand and agree with the fees applied on Hirento website. Customers need to pay for 5% processing fee, which will use to pay for paypal fees. The travel company has to pay for 10% commission to Hirento as platform fees. This money all will use for Hirento operation fees, advertisement fees and so on.
The cancellation policy is to protect both guest and host from the unnecessary argument. Guests may cancel the order with certain penalties condition.
50% refund up until 1 week prior to arrival (more than 7 days), except fees. (25% will be given to the host as compensation)
Cancellation less than 7 days or below, no refund will be available.(50% will be given to the host as compensation)
-The Hirento service fee is non-refundable.
-If there is a complaint from either party, notice must be given to Hirento within 24 hours of "service start date / check-in"
-Hirento will mediate when necessary and has the final say in all disputes.
-A reservation is officially cancelled when the guest send us (Hirento) cancellation request through the contact form.
How Safe to Book those service on this website?
- In order to protect travellers, after you have make the payment, the money will not transfer directly to the host.
The money will remain hold by hirento.com , once the full service is delivered and completed only we will release full amount of the money to the host.
*In the case of host failed to delivered the service in whatever reason, have the right to request full refund except processing fee.
User register of the HiRento service
Personal details are collected to make communication and use of service possible. Details can be used for communication between service providers and users and also for direct communication between users. Some personal details are visible on the profile page of the user, but those details are voluntary (except name).
The handling of personal details is not outsourced, but the register data is stored on a server that is rented from a third party company.
The following information may be stored in the register:
Personal details are given by the user on registration to the service or when using it later.
Information considering users of a single HiRento community may be handed over to the client who has founded that community or to the community administrators appointed by that client.
Information may be stored in a server that may be located inside or outside of the EU and the European Economic Area
The information is stored on computers. The access to the information is restricted with passwords and physical access to the computers is restricted by the server hosting Godaddy company.